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Terms & Conditions

The Hair Wigs Go LTD  website or any part of the Hair Wigs Go LTD website may not be reproduced, copied, sold, duplicated or otherwise exploited in any form. 

By entering your details in to our website you agree to be contacted by Hair Wigs Go with regards to special offers, new products in store and any special promotional offers. This is completely confidential and will not be shared with any third party in any form.

YOUR CONDUCT

You must not use the Hair Wigs Go in any way that causes, or is likely to cause the website to be interrupted,damaged or impaired in any way. You understand that you, and not Hair Wigs Go are responsible for all electronic communications and contenet sent from your computer to us and you must use the website for lawful purposes only.

YOU MUST NOT use this website for :

Fraudulent Purposes or in connection with a criminal offence or other illegal activity.

Use or  reuse any material that is illegal, offensive, abusive, indecent, defamatory or menacing, or in breach of copyright, trademark, confidence privacy, mass mailing or any "spam". 

PRICING

Hair Wigs Go LTD, will endeavour to maintain the prices as shown on our website. However, Hair Wigs Go LTD have the right at any time to revise pricing taking in to account product cost increases, tax increases and if shipped overseas variations in international exchange rates. Should there be an increase the Hair Wigs Go team will contact you with any relevant revision of prices.  

PAYMENTS

All payments must be made in full through our internet store and prior to dispatch of any order. Payments by all major credit cards and debit cards are excepted. ( except AMEX )

OUT OF STOCK ITEMS

On very rare occasions, an item may be out of stock or lead to very short delay in delivery. You as a customer will be informed via email and will almost always advise you of an expected delivery date. From experience it is usually just a few extra working days. We will always maintain contact with our customers, so you have a clear idea of approximate delivery date.

COLOUR SWATCHES

All of the colours on our site are the most accurate, however we appreciate at times some colours can appear slightly different on delivery. If you are unsure about a colour match, then  please contact us and we will be able to help. We also provide a colour matching service to all our Hair Wigs Go customers.

MULTIPLE ORDERS

Hair Wigs Go LTD, reserves the rights to refuse multiple orders on wigs and hairpieces. We are aware that it can be at times difficult to see colours on computers, but the Hair Wigs Go team are here to help you get the most perfect colour match, so just give us a call or send an email with any of your hair colour queries. Any multiple wigs ordered and returned will incur a small handling charge fee of 5%. Also, our free delivery on wigs and hair pieces( presently set at goods over 60.00  will not apply) . A full delivery fee will be incurred on your purchase bill.

POSTAGE

With regards to any multiple orders. Any orders returned from multiple orders will have the postage deducted from your eligible refund. 

SALE ITEMS

Please note all sale items are non refundable.

VAT EXEMPTION

Prices will demonstrate VAT added to products. If you are exempt a vat exemption form will need to be filled in. Please view Hair Wigs Go vat exemption section.

RETURNS AND EXCHANGE

If you wish to return or exchange a product( excluding all shampoos and conditioners)from the Hair Wigs Go website we can exchange or refund your account ( excluding sales items) providing they have not been worn, arrive in the correct packaging with all labels intact, unworn and free of any form of body odour, cigarette or perfume smells and the returns form filled in correctly stating the style, colour, reason of return and posted back using signed for post.

We are not responsible for any post that has not been returned using a posting tracking service.

If we do not receive the goods back within 10 working days of receipt you will be deemed to have accepted the goods.In which case Hair Wigs Go will not except returns after this period.

Distance selling regulation: Any product to be returned will need to be returned within 10 working days from the day following receipt of goods in which to cancel your order. If your returns comply with the Distance Selling Regulations , you will be granted a full refund.